Start with a real queue
Share property identifiers, intake questions, emergency scripts, and on-call contacts.
Coordination for the work that keeps buildings running
Every property. Every work order. A clearer next step.
Connect resident requests, vendor updates, access arrangements, and completion records with virtual support for your property maintenance operation.
Good upkeep starts with good information
Requests. Access. Work orders.
All connected to the right people.
Property managers, maintenance coordinators, and facilities teamsDefined roles · Approved systems · Visible handoffs
Specialist services
Explore all eight services ↗Bring the work order back into focus.
A repair can stall long before anyone picks up a tool: an unclear request, an unanswered access question, or a vendor update that never reaches the manager.
Maintenance request intake
Maintenance request intake
Capture resident and site reports in a consistent record that your maintenance lead can assess.
Explore the service ↗
Vendor scheduling support
Vendor scheduling support
Coordinate availability and access after your team chooses the vendor and authorizes the work.
Explore the service ↗
Resident maintenance updates
Resident maintenance updates
Keep residents informed with factual updates drawn from the current work order.
Explore the service ↗
Maintenance quote follow-up
Maintenance quote follow-up
Organize requested vendor quotes so the property manager can compare the submissions.
Explore the service ↗A practical working relationship
Give every open request a useful record.
Agree what counts as received, scheduled, awaiting approval, and ready for review. A shared vocabulary makes the maintenance queue easier to manage.
Discuss your prioritiesMake the output visible
Verify the property, assigned vendor, current window, and any access consent required by your process.
Keep judgment with your team
The assistant does not adjudicate disputes, accommodation requests, or legal obligations.
The work behind the work
The building does not stop needing attention.
We organize the coordination around maintenance. Your team sets priorities and authorizes the work; an assistant keeps the requests, correspondence, and supporting records connected to each property.
- Requests linked to the right property and unit
- Vendor updates visible before the next chase
- Completion evidence ready for manager review
Powered by StealthAgents
Focused on your field. Supported by a wider team.
Your support role starts with the realities of your operation. The StealthAgents team helps you discuss experience, matching, onboarding, and the management rhythm that makes the role useful.
StealthAgents reviews
Read reviews ↗“Great communication, efficient and proactive assistant, visible business growth.”
“The easiest VA onboarding process. Communicative and helpful throughout.”
Reviews of StealthAgents, our parent company. These are not separate reviews of this website. View the original reviews.
Blog & research
Visit the Blog ↗A closer look at the work.
Blog · Preventive maintenance
Audit a preventive maintenance schedule for building systems
A bounded operational guide to preventive maintenance schedule, with explicit evidence, decision rights, and a verified close.
Read the article ↗
Blog · Emergency response
Audit an emergency water intrusion escalation record
A bounded operational guide to water intrusion escalation, with explicit evidence, decision rights, and a verified close.
Read the article ↗Before we talk
Good support starts with good questions.
Can we start with one workflow?
Yes. A focused initial scope makes responsibilities and review standards easier to define. Bring one recurring queue, examples of the work, and the person who will review it.
Will the assistant use our existing systems?
The role is scoped around your approved tools. Access, training, permissions, and required experience are discussed before work begins.
Who approves work and makes decisions?
Technical assessment and emergency decisions remain with your qualified maintenance team.
What should we bring to a consultation?
A short task list, approximate workload, current tools, coverage needs, and examples of a good result. Keep confidential records out of the inquiry form.
A role shaped around your operationStart with the work
Start with the work
you want to hand over.
Tell us where the queue slows down. We’ll discuss the scope, tools, coverage, and review points that belong in your support role.
Book a free consultation
Define the role before making a commitment.